Regarding overseas purchase and shipping
ー Regarding Orders: ー
- ・When purchasing our products from overseas, please use the "Buyee" service.
- ・When accessing our store from overseas, "Buyee" will display a dedicated cart for international orders. You can use this cart to purchase the products.
- ・By connecting to this service, you can utilize customer support in multiple languages, payment methods for international customers, and shipping to various countries and regions.
- ・For details on how to use the service and related fees, please contact "Buyee".
- ・If you live in Japan or are visiting and would like to ship domestically, please use the "Sample Hyakkaten" cart to purchase.
- ・If you live overseas and would like to ship internationally, please use the "Buyee" cart to purchase.
- *The "Sample Hyakkaten" cart cannot be used for international orders.
ー Regarding Payment: ー
- ・When using the "Buyee" cart to purchase, you can pay using Paypal, VISA, Mastercard, JCB, Alipay, or UnionPay credit cards.
- *For further details, please contact "Buyee".
ー Regarding Shipping: ー
- ・When purchasing via "Buyee," in addition to the product price incurred by our store, a proxy purchase fee of 300 yen (per order) to Buyee and international shipping fees will be required.
- ・Customs duties may be imposed on the products you purchase according to the laws of the destination country. Please handle the customs procedures, including the payment of customs duties, on your own. For more details, please contact "Buyee", your local customs office or the shipping company.
- *Shipping may not be available to certain countries or regions.
ー Regarding Returns, Exchanges, Additions, and Cancellations: ー
- ●Regarding Returns and Exchanges:
- ・If you used the "Buyee" for your purchase, we do not accept returns or exchanges under any circumstances. For more details, please contact "Buyee."
- ●Regarding Order Additions and Cancellations:
- ・If you used the "Buyee", you can cancel an order only if the order information on your "Buyee" - "My Page" shows the status as "Order Received" and the option "Cancel Order" is displayed. You can cancel by clicking on this option. Please note that using this cancellation function will cancel the entire order.
- ・If you placed an order that includes multiple products, you cannot cancel specific items within that order. Additionally, cancellations are not possible if "Buyee" has already started the purchasing process, or if the status of your order has progressed beyond "Order Received" or "Purchased."
ー About Buyee: ー
- Please make sure to check the "Usage Guide" before using Buyee.
- If you have any questions regarding how to use the service or about service fees, please contact Buyee.